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Licences and policies

Documents

Everything that shows how MED YU MED is licensed, registered and run: the Dubai Health Authority licence, the tax registrations, and the policies on consent, patient rights, complaints and personal data. Each document opens in a new tab.

Details are taken from the Health Facility License issued on 18 May 2026.

01

Licences and registrations

Official documents issued to the clinic by the Dubai Health Authority and the Federal Tax Authority.

Health Facility License

The licence issued by the Dubai Health Authority to the clinic. It lists the DHA licence number, the facility category (Polyclinic, Multiple Specialties), the licence status, the issue and expiry dates, the trade licence number and the address of the clinic.

  • Issued 18 May 2026
  • Valid until 19 April 2027
Open PDF file PDF · 2 pages · 254 KB

VAT Registration Certificate

The certificate of registration for Value Added Tax in the United Arab Emirates, issued by the Federal Tax Authority. It confirms that the clinic is a registered VAT person.

  • Issued 22 December 2022
Open PDF file PDF · 2 pages · 63 KB

Corporate Tax Registration Certificate

The certificate of registration for Corporate Tax in the United Arab Emirates, issued by the Federal Tax Authority under Federal Decree-Law No. 47 of 2022. It confirms that the clinic is a registered corporate taxpayer.

  • Issued 27 May 2024
Open PDF file PDF · 2 pages · 64 KB
02

Patient consent

The policy, the list of procedures and the form you sign before treatment.

Informed consent policy

How the clinic obtains and records consent before any procedure. The policy states that no intervention is carried out without the patient's acceptance, defines explicit and implied consent, and sets the minimum requirements for documenting it. It applies to every healthcare professional at the clinic.

  • Document 03
  • Issued 9 May 2025
Open PDF file PDF · 12 pages · 3.6 MB

Consent form for non-surgical procedures

The form a patient reads and signs with the doctor before a non-surgical procedure. It covers the explanation of the procedure, its risks and alternatives, the patient's medical history and an optional permission to take photographs.

  • Document 3.2
  • Issued 9 May 2025
Open PDF file PDF · 2 pages · 1.2 MB
03

Patient rights and complaints

What you can expect from the clinic and what to do if something goes wrong.

Patient rights and responsibility policy

What a patient can expect from the clinic and what the clinic expects from the patient: care in a safe environment, information about the outcome of treatment, privacy, accurate medical history, keeping appointments and following the agreed plan. It refers to the DHA Charter of Patients' Rights and Responsibilities.

  • Document 06
  • Issued 9 May 2025
Open PDF file PDF · 3 pages · 1.4 MB

Complaint management policy

How a complaint is handled and who answers it. Complaints about a doctor go to the Managing Director, complaints about staff to the head of the department, and non-medical issues to the Facility Manager or the Patient Relations Manager. The policy ends with the complaint form.

  • Document 11
  • Issued 9 May 2025
Open PDF file PDF · 2 pages · 966 KB
04

Privacy and personal data

How your information is collected, used and protected.

Privacy policy

What personal data the clinic collects, why it is used and who can see it. The clinic does not sell or rent patient data. The policy lists your rights under UAE Federal Decree-Law No. 45 of 2021, explains the use of cookies on this website and gives the contact for requests.

  • Effective 1 June 2025
Open Word file Word · 8 KB

Data protection policy

The internal rules for protecting personal data: the principles the clinic follows, the legal basis for processing, security measures, what happens in case of a data breach, how long data is kept and the contact of the Data Protection Officer.

  • Effective 1 June 2025
Open Word file Word · 7 KB
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